Last Updated: Feb 25

Samson Rentals Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.samsonrooftents.co.uk) and use our services

1. Information We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, title, and contact details (email, phone number, address).
• Transaction Data: Details of payments made and services purchased.
• Technical Data: IP address, browser type, operating system, and website usage information.
• Marketing Data: Preferences for receiving marketing communications.

2. How We Collect Your Information

We collect your personal data through:

• Direct interactions (e.g., filling out forms, contacting us).
• Automated technologies (e.g., cookies, server logs).
• Third parties (e.g., payment processors, analytics providers).

3. How We Use Your Information

We use your data for the following purposes:

• To provide our services and process transactions.
• To manage customer relationships, including responding to inquiries.
• To improve our website, services, and user experience.
• To send marketing communications (with your consent).
• To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity: When processing is required to fulfil a contract with you.
• Legitimate interests: For business improvement and service enhancement.
• Legal compliance: To comply with laws and regulations.
• Consent: For marketing communications (which you can withdraw at any time).

5. Sharing Your Information

We do not sell your personal data. However, we may be required to share it with:

• Service providers: Such as payment processors, hosting providers, and IT support.
• Regulatory authorities: If required by law.
• Business partners: Where necessary to provide our services.

6. Data Security

We implement appropriate security measures to protect your data from loss, misuse, or unauthorized access. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting requirements.

8. Your Rights

Under UK data protection laws, you have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Withdraw consent for marketing communications.
• Lodge a complaint with the UK Information Commissioner’s Office (ICO).

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can manage cookie preferences in your browser settings.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us.